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Balanced Score Card
The Balanced Scorecard is concerned with an organization・s strategy, how to envision what・s needed and how to achieve it. Although most organizations have a strategic plan, the success rate of strategic change is usually well below expectation. The reasons for this are inherent in many existing management systems, which fail to unite the long-term strategic objectives with the short-term operational plans. The balanced scorecard methodology bridges these two planning processes and uses a set of cross-functional measures to give a .balanced・ view of performance against plan.
The Balanced Scorecard analytical application is a management tool that converts enterprise vision and strategies into measurable goals, enables communication of strategic aims, and provides measurement of performance in key areas to determine progress towards achieving the strategy.
The Balanced Scorecard concentrates an organization・s focus on future success by typically setting objectives and measuring performance from four distinct perspectives.
- Financial
- Customer
- Internal
- Learning and Growth
Although there is generally a surplus of hard numeric or quantitative data for the performance indicators, textual feedback or qualitative data forms an essential part of the complete performance picture. Our Balanced Scorecard application supports and properly integrates both types of information.
Performance indicators are generally classified into :lag; or :lead; indicators. Lagging indicators are for example, traditional measures of historical financial success. Leading indicators are for those areas that must change and improve in order to deliver future success. Our Balanced Scorecard application creates a balanced view of the organization which includes hard and soft information for a combination of lead and lag indicators, across a number of organizational perspectives.
Key Benefits
- Provides the organization with a blueprint of corporate vision and strategy, and a measure of its operational effectiveness
- Translates both strategic and tactical objectives into significant performance measures
- Links performance with the processes that drive the results, both now and in the future
- Manages the data, enabling you to analyze the results
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